r e s o u r c e s
p r o c e s s
Business Process Design
An organisation can have the structure shown in the
triangle.
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- The mission is what the company is all about,
what it is trying to achieve, what it represents
- The targets are the measurable ambitions of
the company. Achieving all the targets will ensure that the
mission is also achieved.
- The critical success factors are those things
that HAVE to go right in order that the targets are met. Achieving
all the CSF’s means that the targets are also met.
- The business processes are the defined actions
being carried out in the company e.g., a sales business process
or a purchasing process.
- IT systems support the key business processes.
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- It is vital that there is vertical integrity
within an organisation.
- This means that the most recently developed
and reliable IT systems
are supporting the key business processes, which in turn support
the most critical success factor, which in turn supports
the key target which in turn support the mission.
- There is often a lack of this vertical integrity
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The Cogs
Imagine four cogs that need to mesh in
with each other.
They can all turn at different speeds, but they have
to turn at a speed that the next cog can cope with.
For example, it is no good the board making far reaching
decisions about products, markets etc., if the day-to-day business
processes cannot change fast enough to cope. Either the board must
slow down its decisions ( no change, and fatal ) or the day-to-day
processes and data requirements must be flexible enough to cope with
rapid and frequent re-design.
We are experienced in helping organisations' fulfill
their potential.
Change
management framework leaflet
Project management leaflet
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We aim to leave you
better prepared to develop your future